Last updated: January 2026
Protex Electrical Group (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Personal Information We Collect
We may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Company name
- Job application details (such as resumes and work history)
- Information you provide via contact forms or enquiries
- Website usage data (such as IP address, browser type, and pages visited)
We only collect personal information that is reasonably necessary for our business operations.
2. How We Collect Personal Information
We collect personal information when you:
- Visit or use our website
- Submit an enquiry or contact form
- Apply for a job via our website or linked platforms
- Communicate with us by phone, email, or other channels
- Interact with our online advertising or social media pages
Some information may also be collected automatically through cookies and analytics tools.
3. How We Use Your Personal Information
We may use your personal information to:
- Respond to enquiries and provide our services
- Manage job applications and recruitment processes
- Assess suitability for current and future employment opportunities
- Communicate with applicants throughout the recruitment process
- Improve our website, services, and customer experience
- Conduct marketing and advertising activities
- Deliver targeted advertisements on platforms such as Google and Meta (Facebook and Instagram)
- Measure the performance of our advertising campaigns
- Send relevant business communications
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
4. Disclosure of Personal Information
We may disclose your personal information to:
- Employees and contractors who need the information to perform their duties
- Recruitment platforms, labour hire providers, or background checking services (where applicable)
- Advertising and marketing partners such as Google and Meta for the purpose of delivering and measuring advertisements
- Service providers who assist us with IT, hosting, analytics, marketing, or recruitment
- Government authorities or regulators where required by law
All third parties we engage are required to handle personal information securely and in accordance with privacy laws.
5. Cookies, Analytics, and Advertising Technologies
Our website may use cookies, pixels, and similar technologies (such as Google Analytics and Meta Pixel) to:
- Analyse website traffic and usage
- Improve website functionality and performance
- Understand how users interact with our recruitment and enquiry pages
- Deliver relevant advertisements and remarketing campaigns
- Measure the effectiveness of our advertising
These technologies may collect information such as your IP address, device information, pages visited, and actions taken on our website.
You can choose to disable cookies through your browser settings or opt out of certain targeted advertising through platform-specific settings, however this may affect website functionality.
6. Storage and Security of Personal Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely and access is limited to authorised personnel only.
7. Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to requests within a reasonable timeframe.
8. Job Applicants and Recruitment
If you apply for a position with Protex, the personal information you provide will be used for recruitment and employment-related purposes, including:
- Assessing your application and qualifications
- Contacting referees and conducting checks (where applicable)
- Communicating with you about your application
- Considering you for future employment opportunities
Your information may be shared with recruitment platforms or service providers that assist us in managing applications. Unsuccessful applications may be retained for a reasonable period for future roles unless you request otherwise.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Protex Electrical Group
Email: admin@protexelectrical.com.au
Phone: 1300 180 876
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.
